Salary: CAD 2,600.00 - 3,100.00 per month
Vacancies: 10
Agency: OMANFIL INTERNATIONAL MANPOWER DEVELOPMENT CORPORATION
POEA License No: POEA-093-LB-072910-PA
Address: 2ND FLOOR RODEO BUILDING 802 KM 18 WEST SERVICE ROAD SOUTH SUPERHIGHWAY PARANAQUE CITY, Metro Manila
Telephone: 8-821-1650 TO 55
Job Description:
- Carry out all other related tasks per the job’s evolution and departmental needs.
- Analyze and resolve technical issues related to our Microsoft products and services, notably Office 365.
- Lead customers through service configurations.
- Provide a very high customer service level.
- Deliver and follow up on problem resolutions and customer satisfaction.
- Proactively and comprehensively document customer issues in ticketing systems.
- Must be a Bachelor's Degree holder in Computer Science/Information technology or similar fields.
- Excellent English skills, both oral and written, are essential.
- Applicants will be requested to undertake a brief English oral evaluation as part of their online application process.
- At least 2 yrs experience as a customer service and technical support of M365/O365 (Office 365 or Microsoft 365) and services.
- Microsoft 365 Fundamentals Certification is a BIG PLUS.
Employer Address: 370, Chemin Chambly, suite 300, Longueuil (Québec) J4H 3Z6
This job has no placement fee.
Tags
CANADA